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Cleaneetcare
A Cleaneet caregiver smiling with an older woman during a home support visit
Now live in Nigeria · expanding across Africa

Care for the people you love, even when you can't be there.

Trained, background-checked caregivers, on the ground for them, in the loop with you, with daily reports for you and the doctor or clinician of their choice.

  • Background-checked caregivers
  • Written care plan before any visit
  • A care supervisor on every plan
  • Incidents escalated within 24 hours

What we do

Non-medical care, well done.

On the ground for them, in the loop with you. Six services, working alongside your family’s existing healthcare, not replacing them.

A Cleaneet caregiver sitting with an older woman holding hands in a warm conversation at home
DaytimeIndependent

Companion care

Daytime company, conversation, and gentle activity for older adults who are still independent.

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Two Cleaneet professionals in uniform standing in front of a Cleaneet brand wall
SpecialistComplex

Specialised support

Structured non-medical care for adults living with dementia, stroke recovery, or chronic conditions.

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A Cleaneet caregiver smiling with an older man during everyday home support
24/7Continuous

Live-in care

Round-the-clock presence at home, including overnight, with rotation for rest.

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How it works

From request to care, in four steps.

Every engagement follows the same path. No improvising, no surprises.

  1. 1
    Step 1

    You request care

    • 5-minute care request form
    • Personal response in hours
    • Supervisor call scheduled
  2. 2
    Step 2

    We assess

    • Supervisor speaks with you
    • Home visit, written care plan
    • Doctor or clinician invited
  3. 3
    Step 3

    We match a caregiver

    • Caregiver matched to plan
    • Briefed before first shift
    • Schedule shared with you
  4. 4
    Step 4

    We report daily

    • Report after every shift
    • Curated updates to clinicians
    • Incidents escalated in hours
A Cleaneet caregiver helping an older woman with respectful personal support

Background checked

Every caregiver, every 6 months

Why Cleaneet

Trust, clear scope, and accountability built in.

We are explicit about what we do and what we do not. Families know what to expect and clinical decisions stay where they belong.

  • A real care supervisor

    Not just an app. A human who visits, decides, and stays accountable to your family.

  • Your doctor in the loop

    The doctor or clinician of your choice receives curated clinical updates.

  • We orchestrate, not medicate

    We deliver the care and bring doctors, clinicians, and other services into the loop.

  • Updates wherever you are

    Daily reports by WhatsApp, email, SMS, or the app. Your time zone, your choice.

Ready when you are

Bring Cleaneet to your family.

Start with a 5-minute request, or talk to us first.

Two Cleaneet caregivers helping an older man sit up out of bed at home

Building together

Cleaneet at the centre. Care joins in.

We deliver the care; doctors, clinicians, hospitals, services, and our team connect through us. Join the ecosystem.

Run a hospital, pharmacy, or telehealth platform?

Cleaneet is the on-the-ground coordinator. Let’s build the loop together.

Frequently asked questions

Questions families ask first.

Quick answers to the most common questions about how Cleaneet works.

What does Cleaneet do (and not do)?

Cleaneet delivers non-medical home care: personal care, mobility, meals, companionship, household help, and medication reminders. Medication support is reminders only; clinical tasks stay with licensed health professionals. We coordinate doctors, clinicians, and other healthcare services into the loop so the care around your loved one is connected, not fragmented.

How are caregivers vetted?

Every caregiver goes through identity verification, address verification, reference checks, and training before they start. We re-verify every six months using a third-party provider. Each caregiver works under the supervision of a care supervisor who reviews every shift.

Where in Africa is Cleaneet available?

Today: Nigeria, in Lagos, Abuja, and Port Harcourt. We are expanding across Africa city by city. If your family lives elsewhere, join the waitlist; your interest tells us which country and city to launch in next.

How do payments work if I am overseas?

Pay from anywhere with major cards. We settle locally in Naira (and in other African currencies as we expand). Pricing is transparent: see our packages page, or submit a no-commitment care request for a tailored quote.

What happens in an emergency or incident?

Caregivers file structured incident reports immediately, the care supervisor reviews them, and you and the doctor or clinician of your choice are notified within hours, never days. For genuine emergencies the caregiver also contacts local emergency services and we follow the agreed escalation plan.

How do I know what is happening day to day?

Every shift produces a structured daily report covering meals, mobility, mood, sleep, medication reminders, and observations. You receive it on WhatsApp, email, SMS, or the Cleaneet app, whichever you prefer. The doctor or clinician of your choice receives curated clinical updates separately.

Still have a question? Talk to us.

Cleaneet Care · Non-medical home support in Nigeria